PahlMc
NAXJA Forum User
- Location
- Scripps Ranch (San Diego)
SORRY about the huge pictures. I posted them from my phone so I had no clue what they'd look like.
So this story gets better and I'm blown away happy right now. I called JKS (which is actually owned by Sport Truck USA). I'm told they have a great warrantee policy and wow do they. I sent them the above pictures and they said that design seems weak. they are going to send me a new set AFTER THEY REDESIGN THEM!. If that takes too long they will send me a current design just so I can get my shock back on my Jeep.
All I can say is amazing customer service. Fast response, great to talk with, and they really are taking care of me. LOVE JKS!
So this story gets better and I'm blown away happy right now. I called JKS (which is actually owned by Sport Truck USA). I'm told they have a great warrantee policy and wow do they. I sent them the above pictures and they said that design seems weak. they are going to send me a new set AFTER THEY REDESIGN THEM!. If that takes too long they will send me a current design just so I can get my shock back on my Jeep.
All I can say is amazing customer service. Fast response, great to talk with, and they really are taking care of me. LOVE JKS!